My wife and I had a wonderful experience working with Jay Austin at Star Mortgage for our home mortgage refinancing. He took the time to explain the entire process to us and made sure we secured a deal that best fit our financial goals. Jay is extremely knowledgeable, and thanks to his expertise, the refinancing process was completely stress‑free. We highly recommend doing business with Jay.

Jay was fantastic as our mortgage broker. He explained everything clearly and made up feel like we could ask any questions or reach anytime. I'd highly recomment him to anyone looking to get a mortgage.

Jay helped me through my home buying journey! He’s amazing to work. Highly recommend.

I have purchased 6 properties over the last 20 years. I have used local banks and various mortgage brokers. I never received the quality of service that I expected from banks or brokers. I was referred by a friend to contact Jay Austin from Star Mortgage. He is everything that you are looking for when it comes to a mortgage. First of all, HE answers his phone every time you call. His communication was on level that I never received before. Jay kept me updated throughout the process. He was on top of every detail. He was beyond patience with me. There is a reason why he has all 5 star reviews. Jay is the BEST out there for serving your mortgage needs. I have told all my friends , family and co-workers about him. He made I sure I the best rate and terms that fit my family needs. Total class act. I strongly recommend Jay at Star Mortgage. You will never find anyone better than him!

Jay is the best, most knowledgeable mortgage broker around. I've learned more from Jay than anyone else about the home buying and refinancing process. Jay offers that personal touch and explains every single line item patiently and thoroughly. Cannot go wrong with this company.

First time refinancing, had the greatest experience. Always available to answer any questions/concerns I had. Highly recommended.

I have utilized Star Mortgage, Jay Austin, four times since 2010 for various mortgages and re-finances. Always had the best terms and service. The local banks could not come close to the lower rates.

Star Mortgage delivered exceptional service throughout an unusually complex home-buying process. My purchase of a condo came with multiple hurdles, flood insurance issues, HOA delays, last-minute documentation needs, and a very tight financing deadline with a holiday in the middle of it all. Through all of it, the Star Mortgage team stayed organized, proactive, and steady. Jay and Kristin communicated clearly, followed up quickly, and pushed every piece forward so we could stay on track. Even when third parties were delayed, they kept me informed, coordinated directly with my attorney and realtor, and made sure any potential setback was handled before it became a problem. Their attention to detail and professionalism made a stressful transaction feel manageable. I’m grateful for how committed they were to getting this closed on time. If you need a lender who works hard for you, knows how to handle complications, and consistently shows up when it matters, I highly recommend Star Mortgage.